Yes, this can happen during the first use.

1. Disconnect the bottle.
2. Fill the adapter with a small amount of water.
3. Pump the dispenser.
4. The water will spill through the pump.
5. Connect the bottle back to the dispenser and enjoy using your CAP Dispenser

Yes, it can happen in first use, disconnect the bottle, fill a bit of water in to the adapter and pump. The water will spill thru the pump, connect the bottle and enjoy using CAP Dispenser

No limitations for specific brand! CAP solution should match all different brands, while CAP should be used fora  bottle up to 750 ml content.

Installation is easy! Simply remove the existing bottle head, attach the CAP adapter and pump, flip the bottle, and mount it on the wall. Detailed instructions are included as well as Installation clip

All CAP parts can be washed easily detachable for cleaning. Use mild soap and water, rinse thoroughly

Check that you if the bottle is properly attached to the wall and if the pump is securely connected."

Ensure there is enough liquid in the bottle."

• "Try priming the pump by pressing it a few times."
• "If the issue persists, contact customer support."

Make sure you placed the gasket between the adapter and the pump

Check for any loose between CAP parts connections

Helping minimizes product waste. Reduces clutter in the shower, prevents spills, easy to use

CAP comes with a one-year period warranty against manufacturing defects.

CAP comes with a one-year period warranty against manufacturing defects.

Please refer to our Return Policy page for detailed information on returns and exchanges.